DTSVN Projects Implemented

In the context of strong digital transformation of the finance and banking industry, VietinBank continues to pioneer in the direction of improving the experience of corporate customers through the improvement of eFAST Mobile App. This is not only an electronic banking application, but also a comprehensive digital platform, accompanying businesses in all financial activities.

After nearly 7 years of self-operating the CEP platform from Insider, Vietnam Airlines wants to optimize costs and resources by finding a comprehensive CEP operation solution.

As a leading commercial bank in Vietnam, Agribank always focuses on innovating and modernizing digital platforms to bring customers more convenient, clear and easier experiences when accessing information.

In late 2022, VietinBank successfully launched a comprehensive Digital Banking solution tailored for corporate clients, marking a significant milestone in the Bank’s business services.When VietinBank...

NCB positions itself as a smart and friendly financial advisor, committed to sustainable development to ensure absolute safety and security for its customers. With a comprehensive portfolio of high-quality, convenient,...

Hanoi, October 1, 2024, at the headquarters of Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank), one of the four largest banks in Vietnam, the Go-Live session of the Marketing Platform Project took place, marking the strategic cooperation between VietinBank, Insider and DTSVN. This agreement is an important milestone in VietinBank's digital transformation strategy, with the goal of improving customer experience, understanding and optimizing marketing activities through the application of the most advanced technologies.

Before implementation, BIDV encountered many problems in approaching, attracting and retaining customers on the website. Understanding BIDV's needs and desires, DTSVN together with Insider - the world's leading Marketing Automation solution provider, coordinated consulting and implementation to enhance brand recognition, cross-sell products, support customer care activities and improve user experience.

VietinBank aims to systematize the “Digital Financial Assistant” – VietinBank eFast for all its domestic and foreign corporate customers, creating a modern and most convenient e-Banking service. VietinBank continues to cooperate with DTSVN to develop the VietinBank eFast service into VietinBank LAOeFAST. The project has been initially successful in Laos, opening up potential prospects in the future.